Frequently asked questions


 
 

+ What is branding?

let's start what branding is not, branding is not a logo, is not a website, is not one thing, branding is what your clients feel about your business, their first impressions, does your brand sound friendly, feminine or high quality, it's always about the one`s guts feeling

+How can I communicate my brand?

Think about brand like a big umbrella, that underneath it, all the possible mediums that you can use to "create your business voice, Business reputation ,support your services and products, etc", now these mediums can be: visual branding design, website, your products and services,and so many other things, all under one Big umbrella which is "brand"

+ Do you offer printing services?

For the time being, unfortunately, no, but I will gladly recommend you a printing services if you want, ones that I have personally used and happy with.

+How long will my design take?

There would be an estimated timeline based on the service package that you would choose, however, every project is different and there other factors that can greatly help speed up the process of your feedback on time, content, and materials needed for website or design, etc.

+What is your process?

For my process please click here to read more

+What are your prices?

My prices primarily based on my services packages,becasue every business is different in size and budget, I can`t put a flat rate, but my services starts at 450€, please keep in mind that these are the minimum investment rate for my services for more information read more

+What are your payment options?

I currently use Paypal for invoicing, You can also pay by credit or debit cards, direct deposit.

+Do you offer payment plans?

25% retainer Due upon contract signing in order to hold your place. 75% final deposit Due upon receipt of agreed-upon final files.

+Do you offer refunds?

please note that the 30% retainer is a nonrefundable due minimum of 4 weeks period at this point was already held for your project, other cancellation details will be stated carefully in the contract for more information

+Why do i need to make a deposit?

To keep everything scheduled and avoid messy projects timelines, I organize my projects prior to their actual starting date, and for that I need a confirmation from your side by reserving your spot in my schedule, another reason is that I don`t take more than 2 projects at the same time, sometimes even one depending on how big the project is, in order to be more dedicated to your project, focused, and always be on top of my communication with you

+Can i create my own branding package?

I have put together a few base packages that will meet your basic business needs. After chatting with you about your project, if we determine that your brand may need additional elements, then I will prepare a custom proposal just for you. Contact me for more details.

+Do you work on exsisting brand Identity?

Thank you for asking this question, it depends, inorder to ensure stadard quality of my work there are pre-requirments for working on already established brand, if those requiremnts were met, I will be happily continue working on your brand

 
 

 

Still Have a question? Drop me an email hello@creativeoakstudio.com